Privacy Policy
Last update: February 14, 2024
CloudX acts as a data controller when it processes Personal Information collected from Site users for its own purposes (e.g., to create and administer an account for licensees or their authorized users) and it acts as a data processor when it processes data on behalf of the end-user/licensees to provide the contracted services under the Agreement.
This Policy may be updated from time to time. If we make material changes, we may notify you by revising the Last Updated Date. Please check periodically for further updates and changes. You understand and agree that your continued use of the Site after the Last Updated Date means the collection, use, and disclosure of your Personal Information is subject to the updated Policy. The most updated version will be available on the Site.
This Policy is incorporated into and subject to the Terms of use. Unless otherwise noted, your use of the Site and continued interactions with us constitute your agreement to CloudX using information we collect about you in accordance with this Policy.
1. COLLECTION OF PERSONAL INFORMATION
We collect Personal Information that you voluntarily provide when you interact with the Site, such as when you create an account, login, and input data. This may include your name, username, password, address, company, and phone number.
We also collect the Personal Information of third parties that you provide such as name, address or phone number.
We use this information to operate the Site, carry out our business, comply with laws and for other purposes described in this Policy.
Any time you visit the Site, we may collect information passively or automatically through cookies or other web technologies. We will not collect additional categories of Personal Information without providing you notice.
2. COOKIES
The Site uses cookies to collect and store certain information. We use two types of cookies: session cookies that expire after you leave the Site and persistent cookies that remain on your device for future visits.
We use strictly necessary cookies that are essential to the basic operation of the Site, such as to identify you when you sign in or keep you logged in.
Most browsers will allow you to block or refuse cookies; however, if you block certain cookies, some services and functionalities of the Site may not work.
3. BROWSER-BASED DO NOT TRACK
Your browser may incorporate a "Do Not Track" (DNT) feature. We do not track Site users over time and across third-party websites and we do not respond to DNT signals on our Site.
4. SOURCES
You. We collect and store information that you voluntarily provide to us through the Site or that is automatically collected from you, as noted in Section 2.
Third Parties. We may collect your information when a third party who is lawfully entitled to use and disclose it inputs the information into CloudX.
5. HOW WE USE YOUR PERSONAL INFORMATION
In general, we use the Personal Information we collect only for the purpose it was collected, for compatible purposes, as permitted or required by law, and as otherwise provided in this Policy. For example, we may use your Personal Information in the following ways:
- To communicate with you (e.g., to send technical notices, updates, security alerts, support and administrative messages).
- To administer the Site; provide technical support; for security, fraud prevention and to prevent, detect, and investigate suspected illegal activities;
- To provide and deliver services under the Agreement.
- To verify or enforce compliance with the Terms of Use and policies that govern the Site and services.
- To conduct research and development related to developing and improving the Site and services.
- For other everyday business purposes (e.g., contract management and enforcement, record keeping, compliance with legal and regulatory obligations, internal investigations, quality control).
- To establish, exercise or defend a legal claim; to respond to law enforcement requests; as required by applicable law or court order.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- To fulfill any other purpose for which you provide it.
6. DISCLOSURE OF PERSONAL INFORMATION
In general, we will not disclose, sell, or share your Personal Information except with your consent and as described in this Policy unless otherwise permitted or required by law.
To carry out such purposes, we may disclose your Personal Information to
- Our parent
- Service providers and contractors who collect or process information on our behalf (e.g., for Site operation or hosting, security, IT services, cloud storage, fraud prevention).
- Professional advisors (e.g., lawyers, accountants, auditors, bankers, insurers).
- The licensees of this CloudX tool.
We may also disclose your Personal Information to third parties as necessary
- When needed by outside auditors and regulators.
- To comply with federal, state, or local laws.
- To comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
- To cooperate with law enforcement agencies concerning conduct or activity that we reasonably believe may violate laws.
- To protect you, others, or us.
- To investigate allegations or claims and establish, exercise or defend legal claims.
- To evaluate or conduct a merger or sale involving all or part of our Site or as part of a corporate reorganization or other change of control.
We will also disclose your Personal Information to third parties at your direction.
7. EXTERNAL LINKS AND THIRD-PARTY INTEGRATIONS
Our Site contains links to websites or resources outside of our Site for your informational purposes only. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of Personal Information that you provide to such sites. We encourage you to review the privacy policies of any site you visit via a link from our Site.
8. HOW LONG WE RETAIN YOUR INFORMATION.
We will retain your Personal Information for as long as needed to provide services to you or as needed to fulfill our own obligations. We may also retain your Personal Information for longer if necessary for legitimate business purposes or as permitted or required by applicable law.
To determine the appropriate retention period, we consider factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access; the purposes for which we process your Personal Information; and applicable legal requirements.
9. HOW WE PROTECT THE INFORMATION THAT WE COLLECT
We use technical, administrative, and physical safeguards to help protect against unauthorized access to, use, or disclosure of the Personal Information we collect or store. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to take reasonable measures to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit, and you do so at your own risk.
10. NEVADA RESIDENTS
This section supplements and amends the Policy as required by NRS 603A. This section applies solely to individuals who are residents of the State of Nevada.
Nevada law requires that we notify Nevada Consumers of their right to submit a verified request instructing us not to Sell any of the Covered Information we have collected or will collect about them through our Site.
Please note that we do not Sell Consumer Covered Information. Covered information means a name, physical address, email address, phone number, Social Security number, an identifier that allows you to be contacted physically or online, and any other information collected from you that makes the person personally identifiable.
To submit your request, you may contact us at DataSecurity@cloudxsystems.net.
11. INTERNATIONAL TRANSFERS
For users who are not located in the U.S., when you input data into the Site, it may be transferred to and stored on our servers in other jurisdictions, including the United States. Where required by applicable data protection law, such transfers will be made in reliance on adequate transfer mechanisms.
12. CHILDREN'S PRIVACY
Our Site is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we learn we have collected Personal Information from a child under 13 without parental consent, we will delete that information.
13. APPLICABLE LAW
This Policy is governed by the internal substantive laws of New Jersey. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within New Jersey. If any provision of this Policy is found to be invalid, the invalidity shall not affect the validity of the remaining provisions.